We Strive to achieve excellent standards & deliver thorough, high-quality treatments.

About Us

About Face & Fragrance


Face & Fragrance was established 25 years ago and over this time have gained valuable knowledge and expertise in the beauty industry.

We strive to achieve consistently excellent standards and deliver thorough, high quality treatments. Our therapists are aware of the importance of internal health and its impact on how you feel with this in mind advice on home care is given when appropriate.

Our Holistic Therapists



• Certificate in Beauty Therapy
• Electrologist

I am a Whakatane local and enjoy living in the sunny Eastern Bay. I graduated from the bay of plenty polytechnic in 2007, gaining my certificate in beauty therapy and electrolysis. I am positive and enjoy making clients feel relaxed in our calming environment. I enjoy making people feel good about themselves,  talking about their needs and the treatment they seek. It is great to meet and welcome new clients. I enjoy connecting with people and appreciate the regular clients that have come to me for many years. I am married and have two young children. My interest is art and being with family and friends



• CIDESCO Diploma in Beauty Therapy and Electrolysis
• ITEC Diploma in Beauty Therapy and Electrolysis
• IIN Nutritional Health Coach
• Qigong Teacher Certificate
• Magnetically Attuned Healer by Caeayaron
• Bowen Therapy

I have a passion to share knowledge. Understanding how we are and what we eat has never been more powerful.
We call this dermo-nutrition.
Our skin reflects this, being the window into our body and when combined with a healthy lifestyle and organic topical products, enables us to take responsibility and achieve the desired outcome.

Liz Health Coach

Holistic, Nutritional & Lifestyle health coaching is available at Face and Fragrance. Liz McMillan offers a supportive environment that will enable you to achieve all of your health goals. True beauty comes from the inside out.



“I would like to acknowledge the great service I have received from Liz McMillan and her professional business Face and Fragrance.

I have been a client of Liz’s for 20 years + and when I lived in NZ I would visit her clinic monthly for facials. I currently live in Australia but when I fly back for a visit I will book in a facial with Liz. Her facial regime and skin products Janesce are great and have continued to use and buy online Janesce products since Liz introduced them into her clinic.

Whilst Liz has over the years looked after my skin she has also shared a lot of health well being knowledge which I have taken on board and followed. She has always maintained your inner body and what you consume reflects on how your skin, hair, nails etc look. She would offer and write down little pointers for me to take away from her salon and can say I have taken on board a lot of what Liz has advised.

I am grateful for the years of skin treatments, products, facials and advice Liz has offered to me and highly recommend anyone to visit and receive skin care and advice from her.” Debbie.

Clinic Opening Hours


Monday Closed

Tuesday 9:00 am – 5:30 pm

Wednesday 9:00 am – 5:00 pm

Thursday 9:00 am – 6:30 pm

Friday 9:00 am – 5:00 pm

Saturday By Appointment*

Sunday Closed


We require 24-hour notice to cancel any appointments or 25% of the treatment will be charged.

Treatments at Face & Fragrance are by appointment only. 24-hour notice is required to cancel an appointment. A 50% cancellation fee applies for less than 12 hours’ notice of cancellation or for not attending a scheduled appointment.